Regional Account Executive – Top Clients II

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TIM Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

📡 Telecommunications

👥 B2C

☁️ SaaS

Telecommunications • B2C • SaaS

TIM Brasil is a telecommunications company that provides a variety of mobile, internet, and digital services in Brazil. They offer plans with extensive coverage, including 5G technology, and have an app called Meu TIM that allows users to manage their accounts, make payments, and access services conveniently. With a focus on customer experience, TIM Brasil aims to deliver high-quality connectivity and additional benefits to its users.

📋 Description

• Responsible for prospecting and managing the portfolio of high-value Corporate and Government clients for the company. • Provide B2B customer service, prospect new large accounts from predefined leads (characterized clients) and present the product portfolio. • Define the commercial strategy for working with base clients and prospects with a focus on growing the company’s revenue. • Work consultatively, understanding needs and opportunities to develop value propositions. • Build strong relationships with key decision-makers and influencers, ensuring access for company engagement. • Ensure portfolio coverage with a focus on opportunities and relationship management. • Identify and prospect opportunities and conduct negotiations aimed at closing sales. • Increase share of wallet by seeking new solutions and services for existing customers. • Perform close account management with close monitoring of billing indicators, churn, delinquency, collections and customer service blocks. • Leverage the company’s market differentiators such as solid growth, plans and services, investments and network evolution. • Delight customers through relationship management and appropriate alignment at events. • Work effectively alongside internal support teams (Pre-sales, Marketing, Post-sales, etc.), ensuring satisfaction throughout the customer lifecycle with the company. • Keep information up to date in internal systems.

🎯 Requirements

• Bachelor’s degree in Business, Engineering/IT or Marketing, with a postgraduate qualification • Experience in B2B sales and/or commercial management • Experience negotiating services and IT/Telecom solutions and familiarity with current topics such as IoT, Cloud, Information Security, AI, Agribusiness • Experience with and knowledge of services portfolio (fixed, mobile, VAS, connectivity, IoT, Cloud, Security, AI)

🏖️ Benefits

• Health and Dental Insurance* • Medication Benefit* • Gympass* • Meal and/or Food Allowance • Transportation Voucher • Private Pension Plan • Company mobile phone with unlimited internet and voice allowance • Online English course extendable to one family member or friend • Internal Training and Development Program • Profit Sharing • My First Benefit – Support for children up to 2 years old • Daycare reimbursement (for parents) • Flexible work models and schedules • Happy Day – Day off during your birthday month • And more!