Customer Success Manager – Construction, Digitalization

🕒 May 24

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TimeSec

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

TimeSec is a digital time tracking solution specifically designed for the construction and craftsmanship industries. Originating from the BauSec project by the Sozialkasse des Berliner Baugewerbes, TimeSec offers efficient time tracking, error reduction, and legal compliance with labor laws. The system is available on mobile, web, and terminal platforms, and integrates with existing software to streamline payroll and project management.

📋 Description

• You are the central interface between product and customer • You guide prospects and customers in digitizing their processes — from the first demo to successful everyday use • Conduct online demos & product presentations • Advise customers on digitizing their processes • Guide prospects through to the decision (including closing) • Manage existing customers and expand collaboration • Support onboarding and implementation • Present TimeSec at events and conferences • Work closely with Product and Sales

🎯 Requirements

• Excellent German skills (C2 / native) • Enjoy direct customer contact • Interest in digitalization and SaaS • Open-minded, strong communication skills and empathy • Solution-oriented thinking • Comfortable with presentations and customer calls • Ideally some prior customer-facing experience (not mandatory)

🏖️ Benefits

• Extensive remote work and flexible hours • 30 days of vacation • Modern work environment (MacBook, etc.) • Work with modern tools and AI assistance • A growing startup with real impact • Strong learning curve and development opportunities • Opportunity to shape product and processes • Market-competitive salary + growth prospects