Customer Service Representative – Retention

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🔥 28 minutes ago

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Tmkt Poa

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- employees

📋 Description

• Provide customer service focused on customer retention and relationship building • Identify each customer's needs and present personalized solutions • Ensure a positive experience throughout the customer interaction • Clarify doubts and provide guidance on available products and services • Highlight the benefits that best match each customer's profile • Deliver consultative, empathetic, and high-quality service • Use an automatic dialing system that initiates calls and routes the interaction when the customer answers

🎯 Requirements

• Strong communication skills and ease of expression • Proactive, committed profile with a focus on service quality and results • High school diploma or equivalent • No prior experience required — comprehensive training provided • Availability to work remotely (Home Office) or on-site

🏖️ Benefits

• Fixed salary + performance-based variable compensation • Comprehensive training and ongoing coaching for your development • Collaborative, dynamic environment with genuine opportunities for professional growth • Career path with potential internal advancement after 6 months, subject to performance and vacancy availability • Continuous development and training to accelerate your professional growth • Commissions • Childcare allowance • Medical insurance • Dental insurance • Transportation allowance • Meal allowance • Profit-sharing