Sales Assistant

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🕒 March 31

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Oak Systems Private Limited

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Remote Work

Oak Systems Private Limited is a recruitment company that specializes in connecting businesses with top-tier project management professionals. They focus on remote hiring, ensuring candidates are well-suited for remote environments. With a tailored approach to recruitment, Oak Systems provides a wealth of expertise in identifying exceptional talent for project management roles, backed by a 180-day replacement guarantee for placement quality.

📋 Description

• Provide support to customers by addressing inquiries via calls, emails, and chats. • Demonstrate knowledge and experience to handle a high volume of internal and external customer inquiries, including escalations. • Resolve customer questions and concerns promptly and effectively. • Initiate, execute, communicate, and document projects as needed. • Act as a liaison to other departments, ensuring follow-up to meet customer needs. • Build and maintain strong relationships with customers to enhance loyalty and satisfaction. • Collaborate with other areas to identify, analyze, and improve processes. • Track relevant information and data into appropriate databases for reference and analysis.

🎯 Requirements

• Bachelor's degree required. • 2 years of experience in a similar role preferred. • Ability to diffuse customer concerns and provide solutions effectively. • Excellent oral and written English communication skills. • Intermediate problem-solving skills. • Flexibility to adjust schedule according to business needs.