Onboarding Specialist

🕒 March 31

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TotallyAwesome

51 - 200 employees

Founded 2015

📱 Media

☁️ SaaS

🤝 B2B

💰 $10M Seed Round - TotallyAwesome on 2022-08

Media • SaaS • B2B

TotallyAwesome is a youth-first digital engagement and advertising platform focused on Asia‑Pacific that helps brands safely reach kids, Gen Z and families across apps, games, YouTube and metaverse experiences. It provides a COPPA-compliant ad platform, programmatic youth-safe ad solutions, influencer and gaming ecosystems, and original youth research, combining AI-driven moderation with human oversight to ensure brand safety and regulatory compliance.

📋 Description

• Execute High-Impact Customer Onboarding • Operationalize the Two-Phase Onboarding Model • Standardize and Scale Onboarding Workflows • Reduce Time to First Campaign • Collaborate with Customer Success

🎯 Requirements

• 2–5 years in onboarding, implementation, or programmatic media • Strong understanding of media workflows (DSPs, PMPs, targeting) • Excellent communicator and trainer • Highly organized and process-driven • Comfortable working in fast-paced, high-growth environments

🏖️ Benefits

• Social work environment • Flexible working arrangements • Mentorship programs • Remote working support across multiple markets

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