Asesor de Servicio al Cliente, Bilingüe Francés

🔥 0 minutes ago

🇨🇴 Colombia – Remote

💵 $2.5M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

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Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Gestionar y responder cuidadosamente a todas las consultas de los clientes entrantes y salientes • Proporcionar un excelente servicio mediante la escucha activa • Trabajar con información confidencial de los clientes y tratarla cuidadosamente • Resolver situaciones con paciencia, empatía y comprensión desde el primer contacto • Mantener un continuo conocimiento práctico de los productos, servicios y promociones de los clientes • Documentar y actualizar con precisión los registros en los sistemas requeridos

🎯 Requirements

• Ser bachiller académico en adelante con disponibilidad de tiempo para laborar • Persona que cuente con un nivel de Frances Avanzado B2 o B2+ • Persona que viva en Bogotá • Sea una persona proactiva, responsable, empática y respetuosa • No es requerida la experiencia laboral

🏖️ Benefits

• Prestaciones de ley • Bonificaciones • Trabajo desde casa (Waha) • Capacitación paga desde el primer dia • Programas de desarrollo corporativo y plan carrera • Fondo de empleados

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