Customer Service Representative, Banking

Job not on LinkedIn

🔥 4 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

infoinfo

🗣️🇩🇪 German Required

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Logo of TP-LINK Deutschland GmbH

TP-LINK Deutschland GmbH

10,000+ employees

Founded 1996

🔧 Hardware

📡 Telecommunications

Hardware • Telecommunications

TP-LINK Deutschland GmbH is a global provider of SOHO networking products and the number one market share holder in China. Committed to powerful R&D, effective production, and strict quality management, TP-LINK offers a wide array of networking products including Wireless, ADSL, Routers, Switches, IP Cameras, and more. With a presence in over 100 countries and tens of millions of customers, TP-LINK aims to become one of the top three networking brands globally while continuously enhancing connectivity and smartness in homes.

📋 Description

• Provide competent and friendly advice to customers • Answer specialized questions by phone, email, and chat • Process requests carefully and in accordance with established procedures • Document activities in the database • Handle and independently maintain customer account-related requests • Provide customer support for online banking

🎯 Requirements

• Excellent communication skills and empathy • Friendly and approachable manner • Very good written and spoken German • Experience in customer service and administrative tasks is an advantage • Flexibility to work throughout the full service period, Monday to Sunday, 7:00 a.m.–11:00 p.m. • Good computer skills • Internet provider must support the IPv4 standard

🏖️ Benefits

• Professional onboarding through training and ongoing development • Punctual fixed salary plus performance-based compensation • 28 days of paid vacation • Digital time tracking • Pleasant working atmosphere – informal “du” communication from interns to the CEO • Exclusive shopping discounts with more than 500 partner companies

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