Customer Service Representative – Banking

Job not on LinkedIn

🔥 1 minute ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TP Infinity Germany GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• Provide competent and friendly assistance to customers • Answer specialist questions by phone, email, and chat • Process requests carefully and in accordance with established procedures • Document interactions in the database • Handle and independently maintain customer account-related requests • Provide customer support for online banking

🎯 Requirements

• Excellent written and spoken German • Strong communication skills and empathy • Friendly and approachable manner • Flexibility to work throughout the entire service window • Good general PC skills • Internet service provider must support the IPv4 standard • Experience working with customers and performing administrative tasks is an advantage • No prior professional experience required

🏖️ Benefits

• Comprehensive paid training • Professional onboarding through training and continuous development • Punctual fixed salary plus performance-based compensation • 28 days of annual leave • Digital time tracking • Pleasant working atmosphere – informal “du” communication from interns to the CEO • Exclusive shopping discounts with more than 500 partner companies