TradingView
201 - 500 employees
Founded 2011
💸 Finance
💳 Fintech
☁️ SaaS
Finance • Fintech • SaaS
TradingView is a leading global platform for traders and investors, providing a comprehensive suite of tools for charting, analysis, and trading strategies. With a community of over 90 million users, TradingView dominates as the top website for investing insights. The platform offers a wide array of features such as custom scripts, market data on stocks, ETFs, cryptocurrencies, and more, which enable users to make informed trading decisions. The extensive community shares ideas and analyses, enhancing the collaborative trading experience.
Customer Support Specialist
🔥 0 minutes ago
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TradingView
201 - 500 employees
Founded 2011
💸 Finance
💳 Fintech
☁️ SaaS
Finance • Fintech • SaaS
TradingView is a leading global platform for traders and investors, providing a comprehensive suite of tools for charting, analysis, and trading strategies. With a community of over 90 million users, TradingView dominates as the top website for investing insights. The platform offers a wide array of features such as custom scripts, market data on stocks, ETFs, cryptocurrencies, and more, which enable users to make informed trading decisions. The extensive community shares ideas and analyses, enhancing the collaborative trading experience.
📋 Description
• Provide technical and customer support • Troubleshoot and resolve user issues quickly • Collaborate with product and engineering teams • Document cases and assist users with new features • Develop and optimize user communication channels • Continuously maintain and improve the knowledge base • Help ensure seamless, secure customer service around the clock
🎯 Requirements
• Basic knowledge of fintech and digital finance • Strong problem-solving skills • Strong communication skills • Advanced English • Comfortable navigating technical tools • Ability to translate complex issues into clear solutions • Ability to stay calm under pressure • Previous IT support or fintech experience is a plus
🏖️ Benefits
• A global, distributed team of 600+ professionals • Learning, mentorship, and long-term career growth • Expected working hours around 00:00–09:00 UTC • Equal opportunity employer committed to a diverse and inclusive workplace
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