Cash Application Operations Associate

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HeadQuarters

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

💸 Finance

Consulting • Marketing • Finance

HeadQuarters is a company that specializes in providing transparent staffing and shared services exclusively to cannabis businesses. Since 2018, they have been supporting growing cannabis companies by offering integrated industry experts to accelerate processes and enhance team productivity. Their services include accounting, sales administration, marketing, and managing cannabis collections, with a focus on improving cashflow reporting and increasing operational efficiency. Trusted by over 15 leading cannabis companies, HeadQuarters has processed thousands of SKUs, deliveries, and sales orders, delivering significant savings and operational gains to their clients.

📋 Description

• Apply incoming customer payments accurately and on time • Review payment and remittance details to match payments to customer accounts and invoices • Research unapplied or misapplied cash and other payment discrepancies • Assist with short payments, overpayments, credits, and deductions • Maintain ACH remittance and check payment documentation • Help reconcile customer accounts and payment activity • Collaborate with Collections, Accounting, Sales, and other teams to resolve payment questions • Update internal systems with accurate payment information and notes • Support basic Cash Application and unapplied cash reports • Follow Cash Application procedures and internal controls • Request additional remittance information from internal teams or customers • Escalate complex payment issues to the appropriate team member or supervisor • Complete required financial and compliance forms according to company procedures • Perform basic customer credit verification and review supporting documentation

🎯 Requirements

• Proven experience in Accounts Receivable, Cash Application, or a similar finance operations role • Strong understanding of cash application, payment reconciliation, unapplied cash, deductions, credits, and account adjustments • Proficiency with accounting software and ERP systems, such as SAP, Oracle, or NetSuite • Strong Excel skills and ability to analyze AR and payment data • Strong problem-solving, communication, and cross-functional collaboration skills • Detail-oriented and highly organized, able to manage multiple priorities in a high-volume environment • Experience with process improvement, automation, or high-volume cash application environments is preferred

🏖️ Benefits

• Work fully remotely in a flexible and collaborative environment • Build your expertise in Cash Application and Accounts Receivable while supporting leading U.S. cannabis companies • Grow your career through hands-on experience, ownership, and continuous learning