Strategic Account Executive

🕒 September 15

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 12%

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Manage and expand important customer accounts, including high-growth technology, retail, eCommerce, insurance, and fintech companies • Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results • Partner with Twilio teams to identify new revenue opportunities within the account portfolio • Serve on a cross-functional account team with product, finance, support, and services representatives • Run disciplined forecasts, achieve goals, and present guidance to executive management • Run consultative sales cycles with large customers through discovery, listening to customer needs, and championing customer perspectives internally • Protect and grow Twilio’s communications business across assigned customers in South East Asia or South Asia • Drive upsell and cross-sell sales cycles for Twilio messaging, voice, and email services

🎯 Requirements

• More than 5 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers • Experience supporting South East Asia or South Asia territories • Accountability for relationship management, cross sells, upsells, and solutions consulting • Comfort working with business and highly technical leaders • Analytical account development strategy using data to find opportunities and prove value • Demonstrated track record managing business forecasts and financial models using MEDDPICC • Entrepreneurial mindset with appetite to define processes and build programs • Proven track record developing, growing, and delivering revenue and gross profit results, especially for large-scale and enterprise customers in Asia • Excellent verbal and written communication skills • Bachelor’s Degree or equivalent years of experience • CDP and CPaaS experience is highly desirable • Experience selling SaaS/CPaaS/CDP solutions to technical and business audiences • Understanding of the customer experience (CDP + CPaaS) business model • Experience managing high-tech South East Asia enterprises

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental leave • Ample wellness leave • Healthcare • Retirement savings program • Volunteering and donation support • Remote-first work arrangements • Ad-hoc in-person team gatherings, functional off-sites, or customer meetings • Approximately 30% travel opportunities for customer and team relationship-building

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