Accounts & Administration Officer

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 20%

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Logo of Twoconnect

Twoconnect

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Monitor shared inboxes and respond to administrative requests. • Coordinate calendars, meetings, appointments, and follow-up actions. • Maintain accurate client and matter records, filing systems, and document control processes. • Support client onboarding by collecting information, issuing forms, and tracking outstanding requirements. • Format, proofread, and distribute correspondence, reports, and other documents. • Track deadlines, action items, and follow-ups, escalating issues where required. • Coordinate supplier, office, and team administration activities. • Maintain contact, referral, and opportunity records. • Assist with proposals, engagement administration, and service coordination. • Prepare and issue invoices based on approved billing instructions. • Process supplier invoices, expenses, and maintain accounts payable records. • Record receipts, maintain accounts receivable records, and follow up on outstanding payments. • Assist with basic bank and credit card reconciliations. • Prepare billing and administrative status reports and identify process improvements. • Improve templates, checklists, and file management processes as the business grows. • Support additional administrative duties as required.

🎯 Requirements

• A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred. • At least three years’ experience in administration, office coordination or professional services support is essential. • Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded. • Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential. • Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential. • Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential. • Clear written and spoken English, including accurate email drafting and professional client communication, is essential. • Strong document preparation, proofreading, digital filing and record management skills are essential. • Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential. • Discretion and sound judgment in handling confidential client, legal and financial information are essential. • The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential. • A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential. • The ability to work independently, ask for clarification when needed and escalate errors or risks promptly is essential. • The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.

🏖️ Benefits

• Work from home; Dayshift - 0700 AM- 0400 PM PHT (adjustments will be made for daylight saving time) • Monday to Friday; weekends off • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs • Equal opportunity and inclusive workplace • Stability, growth and people-first culture

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