Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtualStaff365

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

VirtualStaff365 is a Melbourne-based company specializing in virtual staff outsourcing solutions. They help Australian businesses save time and reduce staffing costs by providing professional and cost-effective offshore staffing solutions from the Philippines and South Africa. VirtualStaff365 offers a wide range of virtual assistant services, including customer service, data entry, graphic design, web and software development, and more. Their solutions enable businesses to increase operational efficiency and scale quickly while offering a no-risk guarantee.

📋 Description

• Answer inbound calls and provide clear information on available service options and client bookings • Perform outbound calls to schedule appointments, reschedule bookings, and take brief verbal histories and preferences • Liaise warmly and professionally with elderly clients, next of kin, and healthcare partners • Respond to customer enquiries via phone and email in a timely and professional manner • Accurately enter and update client details and appointment information across Jobber and Cliniko • Send treatment notes to appropriate external partners after completed treatments • Ensure all task workflows, records, and service files are complete and up to date within designated timelines • Monitor incoming emails and escalate complex matters to company directors • Draft work proposals, prepare documentation, and complete general administrative tasks as required • Assist with future operational growth by helping coordinate therapist team appointments and schedules

🎯 Requirements

• Proven experience in an administrative or customer service role • Strong verbal and written English communication skills with high telephone confidence • Demonstrated ability to manage scheduling tasks and client communication with empathy and professionalism • Ability to work Australian business hours for a minimum of four days per week • Active Australian eSIM capability to receive and make local phone calls • High degree of initiative, prompt responsiveness, and strong attention to detail • Prior experience using Jobber or Cliniko scheduling software • Previous administrative experience within the Australian healthcare, aged care, or allied health sectors • Practical experience or familiarity using AI tools to assist with daily workplace tasks

🏖️ Benefits

• Permanent work-from-home set-up • Dayshift (Australian Eastern Standard Time business hours) • Full-time job • HMO (STAFF only) • Annual leave • 13-month pay • With Government mandated benefits