Sales Administrator – Logistics

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Maintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems. • Process customer rate updates, rate reviews, pricing changes, and account amendments. • Support Account Managers and the Business Development Manager with customer information, quotes, rate updates, reports, and sales administration. • Prepare and update sales quotes, customer rate documentation, pricing information, and supporting records. • Monitor and manage the Rate Admin inbox, responding to internal and customer queries. • Liaise with Operations, Finance, Account Managers, and internal stakeholders to resolve customer rate, invoice, account, and service-related queries. • Support invoice-related administration by checking customer rates, account details, pricing records, and supporting information. • Maintain records of customer communications, rate changes, approvals, account updates, and related documentation. • Assist with customer KPI reporting, sales reports, rate review tracking, and other administrative reporting. • Complete high-volume data entry and system updates while maintaining accuracy and consistency. • Support customer onboarding and account maintenance. • Identify and escalate discrepancies, missing information, rate issues, or process concerns. • Support compliance, audit requirements, company procedures, and internal controls. • Assist with process improvements across rate administration, customer data, reporting, inbox management, and internal workflows.

🎯 Requirements

• Senior High School, Higher School Certificate, VCE equivalent, or relevant administration/business qualification is preferred. • Minimum 3+ years’ experience in sales administration, logistics administration, transport administration, accounts administration, rate administration, customer support administration, or a similar data-focused support role. • Experience in transport, freight, logistics, supply chain, or a similar operational environment is highly regarded. • Strong experience with customer rate administration, rate updates, pricing information, sales administration, customer account maintenance, or similar data-focused work. • High-volume data entry experience with strong accuracy, consistency, and attention to detail. • Experience using Translogix or a similar transport management, logistics, ERP, CRM, or customer database system is highly regarded. • Intermediate Microsoft Excel skills, with the ability to maintain spreadsheets, update records, review data, and support reporting requirements. • Good numerical accuracy, with the ability to review customer rates, invoices, pricing details, customer records, and account information carefully. • Strong written and verbal communication skills for rate-related queries, internal coordination, customer follow-up, and stakeholder communication. • Ability to liaise effectively with Account Managers, Business Development, Operations, Finance, customers, and internal teams. • Strong organisational and time management skills, with the ability to manage inbox activity, multiple requests, recurring deadlines, and structured administration tasks. • Proactive problem-solving approach, with the ability to identify discrepancies, ask questions, escalate issues, and follow through to resolution. • Reliable, process-driven, and comfortable working with structured procedures, audit requirements, and high-volume administrative work. • Professional, customer-focused, and able to work independently while supporting a collaborative team environment.

🏖️ Benefits

• Permanent work from home • Monday–Friday: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time) • HMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment) • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs