Site Reliability Engineer

March 19

Tyk

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Open Source #API gateway & #APImanagement platform. We're on a mission to connect every system in the world.

API Management • API Gateways • Authentication Provider • API Consultancy • Open Source

51 - 200

Description

• At Tyk, obsessed with building software that solves problems, seeking an experienced SRE to optimize, automate, and improve performance using insights from massive-scale data in real time. • Counting on SREs to empower users with a rich feature set, high availability, and stellar performance level. • Proactive monitoring to ensure production Cloud environment operates within SLAs through vigilant monitoring and proactive issue resolution. • Collaborating with Senior SRE to enhance system reliability through alerting and monitoring. • Contributing to defining key performance metrics for Cloud services, enabling performance improvements and success measurement. • Proposing and developing solutions to maintain and enhance key performance indicators (KPIs) across Cloud infrastructure. • Gathering and analyzing metrics from operating systems and applications to optimize system performance and expedite fault resolution. • Driving innovation by anticipating customer needs, addressing scaling demands, and optimizing system and infrastructure performance. • Working closely with commercial functions to optimize platform scalability and meet growing customer demands. • Analyzing and ensuring automation, scalability, and efficient management of Cloud infrastructure. • Executing automation for cloud operations tasks and creating new automation solutions to streamline processes. • Designing, writing, and delivering software and automation solutions to enhance the availability, scalability, latency, and efficiency of PaaS services. • Participating in blame-free root cause analysis meetings for continuous system improvement. • Creating and contributing to policies and runbooks for well-documented operational processes. • Providing on-call support, ensuring 24/7 Cloud services by promptly responding to alerts, meeting SLAs, and automating root cause analysis. • Planning and executing software upgrades, including Kubernetes versions, managing and communicating migrations from Classic Cloud to the new Cloud platform.

Requirements

• Strong collaboration skills • Launching and operating production Kubernetes clusters • Designing and operating infrastructure on AWS and other providers • Operating MongoDB (or other document database) clusters • Operating Redis (or other key-value storage) clusters • Administering Linux servers • Maintaining distributed software • Operating Prometheus and Grafana • Operating logging collection and analysis system • Proficient in Kubernetes and containers • Advanced in Go and/or Python • Proficient in AWS and Linux • Proficient in Terraform and IaC in general • Familiar with Helm • Experience with MongoDB (or similar) and Redis (or similar) • Knowledge of monitoring & logging, networking concepts, and common networking protocols

Benefits

• Everyone has unlimited paid holidays. • Total flexibility in hours, allowing creativity to flow better. • Employee share scheme • Generous maternity and paternity leave • Volunteering Days • Company retreats • Employee Wellbeing platform