Uberall
201 - 500 employees
Founded 2013
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
SaaS • B2B • Artificial Intelligence
Uberall is an AI-powered SaaS platform that helps multi-location brands manage and optimize their local digital presence. It centralizes listings, location data, review management, messages, local pages, social publishing and analytics, and uses its AI agent (UB-I) and Location Performance Optimization (LPO) to improve discoverability, engagement and revenue across search, maps, voice and AI platforms. Uberall integrates with CRMs, POS and analytics tools to scale local SEO and reputation management for marketing and customer experience teams.
Account Manager
🕒 Yesterday
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Uberall
201 - 500 employees
Founded 2013
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
SaaS • B2B • Artificial Intelligence
Uberall is an AI-powered SaaS platform that helps multi-location brands manage and optimize their local digital presence. It centralizes listings, location data, review management, messages, local pages, social publishing and analytics, and uses its AI agent (UB-I) and Location Performance Optimization (LPO) to improve discoverability, engagement and revenue across search, maps, voice and AI platforms. Uberall integrates with CRMs, POS and analytics tools to scale local SEO and reputation management for marketing and customer experience teams.
📋 Description
• As a Senior Account Manager, you will serve as the strategic partner for our customers, owning the entire post-sale relationship and lifecycle. • Collaborate with implementation teams to ensure a smooth and efficient customer onboarding process. • Deliver a world-class initial experience, providing training and guidance to drive early product adoption and quick wins. • Create and manage strategic "Success Plans" that align our solutions with the customer's core business goals. • Lead regular strategic check-ins and Executive Business Reviews (EBRs) to demonstrate progress, prove ROI, and align on long-term objectives. • Proactively identify and qualify opportunities for revenue growth, including upsells, cross-sells, and geographical or brand expansions. • Own the entire renewal process for your portfolio, from forecasting to negotiation and closure, ensuring high retention rates. • Build and maintain strong, multi-level relationships with key stakeholders, from daily users to executive sponsors.
🎯 Requirements
• 6+ years of experience in a client-facing role such as Customer Success, Account Management, Strategic Consulting, preferably within a SaaS or software technology environment. • Demonstrated track record of both managing customer relationships and achieving commercial targets (renewals, upsells, expansion).
🏖️ Benefits
• N/A
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