Technical Account Manager

🕒 April 1

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UiPath

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

📋 Description

• Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value • Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals • Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes • Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints • Conduct design and code reviews for select automations to reinforce and verify best practices • Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement • Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently • Champion AI-powered automation solutions, helping customers leverage intelligent document processing, agentic AI, and machine learning capabilities within their automation programs • Architect end-to-end automation solutions using UiPath Studio, Document Understanding, and AI Center to solve complex business challenges

🎯 Requirements

• Hands-on experience with UiPath Studio for automation development and best practices • Proven expertise in UiPath Document Understanding (DU) for intelligent document processing solutions • Experience in programming .NET / Java applications, with cloud experience (Azure/AWS/GCP) • Proven track record in customer-facing technical account management or consulting roles • Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering • Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success • The role requires English fluency, and resumes must be submitted in English.

🏖️ Benefits

• Flexible working hours • Professional development opportunities