Destination Support Specialist

🕒 May 8

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Ultimate Jet Vacations

51 - 200 employees

Founded 2007

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Travel

Ultimate Jet Vacations is a luxury travel company focused on creating exquisite travel experiences in collaboration with luxury travel advisors. Their mission is to enhance the success of the travel advisor community by providing support, resources, and exclusive partnerships to help advisors fulfill their clients' needs and expectations. With a dedicated team of knowledgeable travel advisors, Ultimate Jet Vacations aims to provide exceptional service and tailored luxury travel solutions.

📋 Description

• Lead the sales process from initial inquiry to confirmed booking, utilizing persuasive skills and strong closing techniques to exceed targeted goals • Act as the primary, trusted point of contact for our partner travel agencies, providing personalized and informative services that encourage repeat bookings • Design sophisticated, bespoke itineraries for East and Southern Africa that cater to the most discerning luxury clientele • Monitor bookings and anticipate challenges, serving as the main point of contact to resolve unforeseen issues or emergencies during a client’s trip

🎯 Requirements

• Firsthand experience traveling or living in Africa • Curated, established networks of trusted luxury partners and suppliers across multiple African destinations • Experienced selling Africa as a luxury travel destination, ideally within a DMC or Tour Operator setting; B2B sales experience is a plus • Highly organized and detail-oriented, able to manage complex itineraries with multiple moving parts • Knowledgeable about travel sales financials, including margins vs. markups and how they apply in luxury travel pricing • Experienced with itinerary building platforms (Wetu strongly preferred)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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