Customer Success Sales Consultant – Product Specialist

Job not on LinkedIn

🕒 April 23

🗽 New York – Remote

🗽 New York – Remote

💵 $90k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Unity

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🎮 Gaming

📚 Education

Gaming • Software Development • Education

Unity is a leading platform providing tools and services for creators to build games, apps, and immersive experiences. With high-quality graphics, multi-platform support, and AI enhancements, Unity empowers developers in video gaming and other industries like manufacturing. Unity offers services such as Unity Engine, Unity Cloud, and Unity Grow, which include real-time 3D creation, user acquisition, and game monetization. The company also provides extensive resources, community support, and professional training for creators at all levels. Through its success plans and developer resources, Unity aids in solving complex problems and bringing ideas to life for gaming and enterprise professionals.

📋 Description

• Partner with AMER Sales teams to identify, qualify, and position Unity’s Customer Success products including Support, Training, and Consulting — to drive customer adoption and retention. • Collaborate with subject matter experts (SMEs) and regional stakeholders to design and scope customized success solutions aligned with customer goals. • Track and report on Customer Success deal pipeline across the AMER region, providing insights that support forecasting and revenue growth. • Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution. • Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.

🎯 Requirements

• Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients. • Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries. • Proficiency in managing and analyzing sales pipelines using CRM tools such as Salesforce. • Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes. • Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

🏖️ Benefits

• Comprehensive health, life, and disability insurance • Commute subsidy • Employee stock ownership • Competitive retirement/pension plans • Generous vacation and personal days • Support for new parents through leave and family-care programs • Office food snacks • Mental Health and Wellbeing programs and support • Employee Resource Groups • Global Employee Assistance Program • Training and development programs • Volunteering and donation matching program