Claims Team Lead – General Liability

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November 8

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biBerk Business Insurance

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Insurance • Cybersecurity • B2B

biBerk Business Insurance is a provider of tailored business insurance solutions, designed to safeguard businesses from various risks and uncertainties. The company focuses on delivering comprehensive insurance products that cater to the specific needs of different enterprises, ensuring that their operations are protected from potential disruptions and financial losses.

51 - 200 employees

🔒 Cybersecurity

🤝 B2B

📋 Description

• Remotely overseeing a team of 5 to 6 adjusters handling both litigated and non-litigated property damage and errors and omissions claims, and non-litigated bodily injury claims. • Ensuring appropriate claim handling and decision making • Reviewing and editing positional correspondence • Administrative responsibilities associated with team management • Ensuring direct reports are following in-house processes including but not limited to escalated claim review, settlement authority requests, submissions for legal review, and following company best practices etc. • Working with in-house counsel to interpret policy coverages and jurisdictional impact on claims • Reviewing large losses and litigated matters with Claims Supervisor and at Roundtable meetings • Identifying subrogation potential or fraud alerts and making appropriate referrals • Returning adjuster escalated calls from external parties • Training new team members • Conducting employee performance reviews • Continuous coaching and support for direct reports

🎯 Requirements

• Minimum 5 years handling general liability claims • Minimum 3 years handling litigated matters • Significant supervisory experience is preferred • Strong understanding of insurance coverage and policy analysis • Excellent written and verbal communication skills • Strong organizational skills • Excellent time management skills with the ability to prioritize • Bachelor’s degree or higher required • Active adjuster licenses

🏖️ Benefits

• Great work environment with growth opportunity • Subsidized downtown parking (for in-office positions) • Competitive compensation • Generous amounts of vacation and sick time • Closed on major holidays • 401(k) with company match • A fantastic healthcare package • Tuition reimbursement after 6 months of employment • Service recognition after 5 years of employment