Provider Education Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

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Logo of Ventra Health

Ventra Health

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🤝 B2B

☁️ SaaS

Healthcare • B2B • SaaS

Ventra Health is an AI-powered, expert-driven revenue cycle management (RCM) company that provides end-to-end medical billing, coding, claims management, denial prevention, payer contracting, provider enrollment, and related financial services for hospitals, health systems, and physician practices across the United States. The firm combines decades of RCM domain expertise with proprietary technology — notably the vCision AI & Automation platform and the vSight data & analytics platform — to improve first-pass payments, reduce denials, accelerate cash collections, and optimize overall financial performance; it reports serving 30,000+ providers across 3,600 locations and publicly shared performance improvements (e. g. , +19% first-pass payment rates, -26% initial denial rates). Ventra positions itself as a white‑glove, outcomes-focused partner offering both hands-on service delivery and technology-driven insights to drive measurable revenue improvements for healthcare organizations.

📋 Description

• Review provider documentation by chart daily for Coding Production as assigned by the Director of Physician Education • Provide weekly and monthly feedback to the Documentation Specialist on documentation trends • Perform ongoing analysis of medical record documentation • Support Senior Provider Education Specialists in focused areas of documentation needs • Perform special projects and other assigned duties

🎯 Requirements

• High School Diploma or GED required • Certified Professional Coder (CPC) or equivalent required • At least four (4) years of coding experience • Two (2) years of auditing experience • Strong knowledge of Emergency Medicine Coding and Documentation guidelines • Knowledge of medical record documentation requirements • Knowledge of medical terminology and anatomy • Strong oral, written, and interpersonal communication skills • Strong decision-making, problem-solving, organizational, and time management skills • Ability to initiate and maintain professional relationships • Ability to take initiative and troubleshoot while focusing on innovative solutions • Ability to exercise sound judgment and appropriately handle highly sensitive and confidential information • Ability to remain flexible and work within a collaborative, fast-paced environment • Ability to communicate with diverse personalities tactfully, maturely, and professionally

🏖️ Benefits

• Ventra performance-based incentive plan • Discretionary incentive bonus in accordance with company policies • Referral bonus for referring a friend • Reasonable accommodations for qualified individuals with disabilities

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