Product Owner – Player Account Management

🕒 May 8

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Ventures Lab

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎮 Gaming

💳 Fintech

🏦 Banking

Gaming • Fintech • Banking

Ventures Lab is a leading company providing end-to-end iGaming and financial business solutions. They operate as a prominent sports betting and gaming group in the online sector, offering a proprietary platform with managed services to support the iGaming, fintech, and banking industries. Their technology includes a versatile gaming platform for both sports and casino verticals, and features such as customer support, marketing solutions, CRM, and business intelligence tools. Ventures Lab is equipped to handle numerous payment methods, fraud control, and offers a robust infrastructure for hosting and network management. With licenses in major jurisdictions, they cater to partners seeking to expand their iGaming businesses worldwide by providing customizable and scalable solutions.

📋 Description

• Manage and enhance the PAM ecosystem, ensuring smooth operation across all functions • Build further functionalities in CMS to support operations efficiency • Collaborate with cross-functional teams to enhance services within the unified platform • Drive continuous improvement of system capabilities beyond basic account management • Streamline workflows across marketing, customer support, and compliance teams • Ensure unified player profiles are accessible for efficient decision-making • Reduce operational friction through system integration and process optimisation

🎯 Requirements

• Experience as a Product Owner/Product Manager in a fast-paced, agile, digital environment • Strong ability to translate business requirements into clear epics, user stories, and acceptance criterias • Highly organized, structured, and detail-oriented in managing priorities and delivery • Excellent communication and stakeholder management skills across cross-functional teams • Data-driven mindset with a focus on optimizing user experience and conversion • Hands-on problem solver who can manage multiple priorities and take initiative • Strategic thinker with the ability to identify opportunities through market and competitor analysis • Comfortable investigating issues and coordinating with internal teams and third-party providers • Passion for building high-quality, user-centric products • Advantageous: Experience in Gaming, Forex, or Crypto industries • Experience working on customer onboarding and conversion flows • Certified Scrum Product Owner (CSPO) or similar product-focused certification • Experience working with remote, distributed teams across multiple time zones

🏖️ Benefits

• Competitive salary synonymous with skills and experience • Performance and bonus structure dependent on achievement of set targets and personal performance • 25 days PTO