Chief Revenue Officer

🕒 May 14

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Vetsource

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 Series D on 2018-06

Healthcare Insurance • SaaS • B2B

Vetsource is a company dedicated to providing comprehensive solutions for veterinarians and pet owners. Their services include prescription management, payment services, data services, and an online pharmacy, all designed to improve workflows, drive revenue, and enhance client relationships in veterinary practices. They offer a Vet2Pet client engagement solution and app that helps veterinary teams manage client connections through tools like in-app chat, appointment management, and virtual payment. Vetsource supports the veterinary industry by providing metrics and analysis through their Veterinary Industry Tracker, helping practices stay informed about trends and make data-driven decisions. Their goal is to build a brighter future for pets and those who care for them by streamlining systems and elevating the client experience.

📋 Description

• Define and execute forward-thinking strategies that drive holistic revenue growth, maximize market penetration, and strengthen competitive positioning across both retail and veterinary channels. • Spearhead the development of pricing strategies, market positioning, and product introduction tactics that ensure differentiation and profitable growth across diverse market segments. • Oversee and provide mentorship to department heads (Marketing, Sales, Success, Category Management), fostering a high-performance culture that emphasizes leadership development and strategic agility. • Foster seamless collaboration and integration across all "under the umbrella" departments to ensure consistent messaging, unified client engagement, and optimized retention. • Build strong partnerships with Product, Finance, and Operations to drive shared objectives, ensuring that the product roadmap and financial modeling support aggressive revenue initiatives. • Oversee consolidated department budgets, ensuring efficient resource allocation and ROI-driven spend across marketing campaigns, sales incentives, and partner engagement. • Monitor global market trends, competitor movements, and shifting customer needs to refine strategies and pivot quickly in a dynamic landscape. • Provide strategic leadership to optimize the sales tech stack and processes; analyze data to provide accurate targets, pipeline forecasts, and performance metrics. • Manage strategic partnerships with key vendors, distributors, and industry partners to enhance product offerings and expand distribution channels. • Represent the company at high-level industry events and conferences to build brand equity and establish personal and organizational thought leadership. • Set high standards and hold senior team members accountable for KPIs and professional growth. • Influence cross-functional teams, fostering confidence and optimism in the organization’s future. • Foster a positive, inclusive environment that encourages collaboration between technical, creative, and sales professionals.

🎯 Requirements

• 15+ years of progressive leadership experience in a technology-focused, B2B or B2B2C environment within the Animal Health, Healthtech, or Pet Care industries. • 5+ years experience in a senior executive role (VP or higher) overseeing multiple commercial departments simultaneously. • Bachelor’s degree in Business Administration, Marketing, or a related field • Proven ability to develop and implement long-term strategic plans that resulted in measurable revenue scaling. • Deep understanding of the veterinary and pet care market, including retail dynamics and B2B sales cycles. • Excellent strategic thinking and problem-solving skills, with the ability to translate complex data into actionable growth strategies. • Exceptional negotiation and presentation skills, with the ability to influence Board-level stakeholders and external decision-makers. • Proficiency with Salesforce (or similar CRM), sales enablement tools, and the Microsoft Office Suite.

🏖️ Benefits

• Competitive pay and benefits including medical, vision*, dental, and life insurance • Employee Assistance Program • Pet insurance* and Virtual vet care • PTO, Holidays, Floating Holidays, and Volunteer Day • Retirement Savings Plan (401k/ RRSP) with employer matching program • Paid parental leave • Flexible scheduling and remote work where possible • The opportunity to join one of our Associate Resource Groups, and fun company events!

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