Onboarding Intern – Customer Success

🔥 0 minutes ago

🇧🇷 Brazil – Remote

👨‍🎓 Internship

⚪️ Entry-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of VExpenses

VExpenses

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

📣 Marketing

💰 Pre Seed Round on 2019-05

Consulting • Logistics • Marketing

VExpenses is a company that specializes in providing a comprehensive expense management solution for businesses. Their platform enables organizations to easily track, manage, and optimize their expenses, enhancing visibility and control over financial activities. VExpenses aims to streamline the expense reporting process, allowing teams to focus more on their core responsibilities while ensuring compliance and accuracy in financial reporting.

📋 Description

• Support the analyst team with onboarding operations by configuring customer accounts and assisting with the validation and approval of registrations • Ensure the quality and completeness of registration information • Monitor operational routines, identify bottlenecks and opportunities for improvement, and propose practical solutions • Map, review, and, when necessary, restructure internal process guides and manuals • Ensure documentation is clear, detailed, and up to date • Partner with different business areas to resolve operational issues and ensure greater speed and efficiency in customer deliveries

🎯 Requirements

• Be currently enrolled in an undergraduate degree program, with graduation expected no earlier than one year from now • Be available to work 30 hours per week as an intern, Monday through Friday, between 9:00 a.m. and 6:00 p.m. • Have intermediate proficiency in Microsoft Office and Google Workspace (Sheets, Excel, Docs, Word, etc.) • Be available to work remotely from home • Demonstrate autonomy and proactivity • Be organized and detail-oriented • Have a critical mindset and intellectual curiosity • Demonstrate collaboration and teamwork • Be solution-oriented • Experience with a junior enterprise, student organization, or company is a plus • Previous experience with automation and/or artificial intelligence (Google Apps Script, n8n, etc.) is a plus • Familiarity with tools such as Pipedrive, Zendesk, and Zeev is a plus

🏖️ Benefits

• Market-competitive internship stipend • Fully remote work throughout the internship • Flexibility to allocate benefits toward meal vouchers and/or food vouchers • Access to medications and healthcare products at discounted prices • All necessary work equipment (laptop, headset, mouse, etc.) • Bonus for successful employee referrals • Access to Wellhub and TotalPass, with a range of well-being solutions • Plenty of freedom—and support—to be yourself • Close interaction with founders and partners • Relaxed and collaborative work environment • Casual dress code • Extended maternity and paternity leave • Birthday day off • Extensive learning and growth opportunities

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