Virtual Peaker
Energy • SaaS • Artificial Intelligence
Virtual Peaker is a technology company specializing in providing a cloud-based, end-to-end platform for modern utilities to manage and optimize distributed energy resources (DERs). Their platform focuses on creating virtual power plants, enabling demand response programs, and enhancing grid resilience. They work with investor-owned utilities, municipal utilities, and cooperatives to leverage smart in-home devices and boost customer engagement. Virtual Peaker helps utilities modernize their grids through solutions like EV charging, incentive processing, and demand forecasting.
Senior Client Account Manager
July 20
Virtual Peaker
Energy • SaaS • Artificial Intelligence
Virtual Peaker is a technology company specializing in providing a cloud-based, end-to-end platform for modern utilities to manage and optimize distributed energy resources (DERs). Their platform focuses on creating virtual power plants, enabling demand response programs, and enhancing grid resilience. They work with investor-owned utilities, municipal utilities, and cooperatives to leverage smart in-home devices and boost customer engagement. Virtual Peaker helps utilities modernize their grids through solutions like EV charging, incentive processing, and demand forecasting.
📋 Description
• Support clients by acting as a frontline liaison to users of the software platform • Cultivate, manage, and expand relationships with utility client network • Oversee program rollouts and guide coordination and management • Collaborate with various departments to ensure consistent project execution • Improve internal processes to respond to client questions and feedback • Contribute to strategies for internal growth targets and satisfaction scores • Coordinate with team members for client-reported issues • Other duties, as assigned
🎯 Requirements
• Bachelor's degree from an accredited institution • 10+ years of experience in consulting, customer service, sales, account management, project management, or a combination thereof • Energy/Utility industry experience required • Strong understanding of the utility/energy space • Impeccable attention to detail and follow-through • Experience working within a web-based CRM ecosystem such as Salesforce, or Hubspot. • Experience with Google Suite, Slack, and other online collaboration tools • A collaborative and growth-oriented mindset that thrives when quickly learning new things • A critical mind and problem-solving skills • Good time-management skills • Nice to have: Experience working remotely • A knack for data analysis
🏖️ Benefits
• Competitive salary + Equity • Full benefits medical, dental, vision, 401k • Generous vacation time, sick leave, and holidays • Remote-work stipend
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🇺🇸 United States – Remote
💵 $198k - $297k / year
⏰ Full Time
🟠 Senior
💰 Account Manager
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