Account Director – Pharma/MarTech

🕒 April 20

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Viseven

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🤝 B2B

💊 Pharmaceuticals

⚕️ Healthcare Insurance

💰 Venture Round on 2019-06

B2B • Pharmaceuticals • Healthcare Insurance

Viseven is a leading B2B digital marketing company specializing in the pharma and life sciences sectors. It leverages innovative AI-driven omnichannel marketing solutions and a modular content approach to provide comprehensive marketing technology and content enablement services. Viseven offers solutions such as AI-powered content management, omnichannel marketing services, and professional services aimed at revolutionizing healthcare communication. With a global team of over 700 professionals, Viseven partners with companies in pharma, biotech, healthcare, and medical devices to enhance healthcare professional engagement and patient awareness through customized and scalable digital content experiences.

📋 Description

• Overarching Account profitability management. • Orchestrating the relationships with the Client across the regions via the Regional Account Directors' alignment. • Being responsible for HQ contracting. • Onboarding of new Regional Account Directors. • Build the Account strategy for mid- and long-term perspectives; correct the tactics of up-sale according to Viseven marketing strategy. • Ensure Account budget planning and execution on an annual and quarterly basis. • Sustain the existing and develop new opportunities within the accounts, including expanding to new divisions and clusters, thus increasing Viseven's revenue. • Execute meetings with customers and present Viseven solutions, collect & analyze high-level requirements. • Devise a scalable onboarding process for the strategic account while communicating with decision-makers and stakeholders on the customer side. • Create and implement workflow and process improvements to innovate the current operational process. • Drive internal change in their company, as needed, to maximize account growth. • Initiate hiring at HR, training, and developing professionals in the corresponding teams to ensure the provision of world-class customer service. • Provide supervision, direction, and leadership for a variety of internal operational activities (including staff and process development, business management, and project management). • Support the service team so that they can maintain a positive customer relationship through both written and verbal communication, as well as high levels of customer satisfaction by accurately fulfilling customer orders and resolving customer problems on time, with high quality and a positive attitude. • Initiate, provide the vision, and manage the successful execution of high-level division projects & sales. • Interface directly with corporate functions (including Finance & Accounting, Legal, and Human Resources), internal business units and departments. • Ensure all policies and procedures are followed when the service team constructs work orders.

🎯 Requirements

• Pharma marketing background would be a benefit • Proven management experience • Accepts accountability for achieving business goals (e.g., account growth, profit, satisfaction, etc.) • Is effective at selling major opportunities inside accounts • Solid and defensible account plans building • Negotiate effective agreements • Solid understanding of budgeting and reporting on progress • Excellent communication and interpersonal abilities with an aptitude for fostering long-term relationships • Outstanding organizational and leadership skills • Experience in B2B • Experience with Jira, Creatio, Office 365 • Knowledge of Pharma Client standard ecosystem: CRM/CLM (Veeva, IQVIA, SFDC, Platforce, OCE, Oracle, etc.) and marketing automation solutions (SFMC, AEM, Marketo, Active Campaign, etc.), DAM systems (Dropbox, etc.), BI systems (Power BI, etc.), and others. • Good understanding of design creation tools • **English – Advanced/Fluent** • Second foreign language will be an advantage • Master’s Degree in business administration, sales, marketing, or a similar relevant field will be an advantage

🏖️ Benefits

• Competitive Compensation: Regular performance-based salary and career development reviews. • Experienced Team: Join a passionate, experienced team in a friendly atmosphere. • Career Growth: Opportunities for professional and career advancement. • Paid Time Off: 18 business days per year (20 business days after 2 years of service). • Sick Leave: Non-documented: 4 business days per year. Documented: 20 business days per year. • Family Leave: 3 paid business days for marriage, childbirth, or bereavement. • Medical Insurance: Comprehensive coverage. • English Courses: Learning opportunities to improve your language skills. • Professional Development: Participation in forums and conferences. • Corporate Events: Regular team-building activities and events. • Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.