Retail Data Analyst – Post-Sales

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🕒 May 20

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Volkswagen Group Services - South America

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🤝 B2B

🏢 Enterprise

🚗 Transport

B2B • Enterprise • Transport

Volkswagen Group Services - South America is a regional shared-services and business operations provider for the Volkswagen Group, operating hubs for innovation & engineering, digital, audit, commercial services, logistics and administrative functions. The company delivers consulting, operational support, HR and recruitment services, and customer-facing commercial and contact functions, serving internal Volkswagen Group units and supporting business processes across the region. It maintains local delegations and contact points and emphasizes quality, legal compliance and employee careers and benefits.

📋 Description

• Analyze the evolution of post-sales business KPIs (parts, accessories, labor hours, pass-throughs, labor revenue, and average ticket). • Inform stakeholders of the business status by comparing current performance with historical data and projections. • Understand requests from involved areas to extract data accurately. • Create queries to extract data from the VW retail system and perform analyses with reports to meet requesters' needs. • Coordinate with relevant areas to align on required reports/databases for studies and analyses. • Validate daily with the external provider of the VW retail system that files were received and processed correctly. • Define the closing cutoff date based on data processing. • Send closing reports with analysis of key indicators. • Manage VW user access on the VW retail system website. • Analyze current processes and propose improvements in data structures, automations, and tables. • Open tickets to resolve issues related to the VW retail system.

🎯 Requirements

• Bachelor's degree in IT (Data Science, Computer Science, Information Systems) or related fields. • Intermediate to advanced English. • Advanced Excel (complex formulas, pivot tables, charts, and handling large datasets). • SQL (data extraction and manipulation). • Experience or background in data analysis. • Experience with ETL tools such as Alteryx. • Experience in the automotive sector. • Intermediate Power BI or Tableau. • Experience with SAP.

🏖️ Benefits

• SulAmérica Health Plan • SulAmérica Dental Plan • Meal allowance • Food (grocery) allowance • Childcare assistance • Wellness program • Private pension plan • Life insurance • Profit-sharing (PLR)