Associate Project Manager

April 12

Vonage

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Communications APIs. Unified Communications. Contact Centers. Now we're talking.

UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications

1001 - 5000

💰 $225M Post-IPO Debt on 2014-08

Description

• Manage the onboarding of high value accounts • Facilitate face-to-face communication and project feedback • Work with cross-functional stakeholders • Participate in calls with Sales • Monitor and manage activation and porting dates • Manage/complete multiple projects while handling daily call/email volume • Participate in post-project evaluation sessions • Coordinating with internal teams for labor-intensive tasks • Answer customer questions on company supported applications • Provide customer-focused support • Work with multiple departments for internal education and assistance • Additional relevant duties as assigned • Communicate, implement, and support process change initiatives as directed by management

Requirements

• Bachelor’s degree in related field preferred or equivalent experience • 1-2 years industry experience • Outstanding communication skills; oral and written • Excellent time management skills • Strong listening skills • Conflict management skills • Ability to work in a fast-paced environment • Detail oriented

Benefits

• Competitive pay and benefits • Unlimited discretionary time off • Tuition reimbursement