IT Support Specialist, 1st Level

🔥 42 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 19%

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🗣️🇩🇪 German Required

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Logo of walter services

walter services

1001 - 5000 employees

Founded 1956

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.

📋 Description

• Provide first-level IT support in-house via an internal hotline and ticketing system • Support employees of the walter services group of companies with IT-related matters • Install software and perform updates • Monitor hardware and software

🎯 Requirements

• Initial professional experience in a comparable role • Strong technical aptitude • Ideally, vocational training in IT or comparable qualifications; career changers with relevant knowledge are welcome • Reliable, with the ability to work independently and carefully • Good written and spoken German • Ideally, experience with Microsoft client and server products • Willingness to learn about new technologies

🏖️ Benefits

• Permanent, full-time employment • 30 days of paid vacation • Flexible working hours and trust-based working hours • Excellent career development opportunities • Numerous employee discounts through Corporate Benefits

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