Medical Virtual Assistant

🕒 June 3

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WeAssist.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

⚡ Productivity

☁️ SaaS

B2B • Productivity • SaaS

WeAssist. io is a company that provides businesses with the opportunity to outsource a variety of tasks to skilled virtual assistants, allowing companies to focus on high-value activities. They specialize in enhancing business productivity by offering services like lead generation on various platforms, inbox and calendar management, expense and invoice handling, social media strategy, research, data entry, and more. WeAssist. io aims to help entrepreneurs and businesses "buy back" their time and increase operational efficiency by taking low-value tasks off their hands.

📋 Description

• Patient Re-Engagement and Scheduling – Proactively identify and contact patients who require follow-up appointments, treatment plan adjustments, or re-engagement in care • Manage and optimize patient scheduling using Google Calendar, ORCHID (DaySmart) Spa Software, and CERBO EHR, ensuring accurate and timely appointment confirmations • Coordinate with patients to address scheduling conflicts and ensure seamless appointment flow • Electronic Health Record (EHR) Management – Maintain and update patient records in CERBO EHR and Brite Hormone Prescribing, ensuring accuracy and completeness • Process and manage patient communications, including emails and secure messages, within the EHR system • Generate and distribute patient-related documents, reports, and summaries as needed • Administrative Support – Manage and organize internal digital files and documents using Google Drive • Assist in developing and implementing standard operating procedures to improve administrative efficiency • Monitor and manage team email communications using Google Email, prioritizing and responding to inquiries promptly • Coordinate with the Health Coach to ensure patients are receiving the correct follow-up information • Coordinate with the Nurse Practitioner to ensure they have the proper information for each patient • Operational Improvement – Identify and recommend process improvements to enhance patient care coordination and operational efficiency • Contribute to the development and implementation of new workflows and technologies • POD Team Collaboration – Participate in regular team meetings to discuss patient care, operational updates, and process improvements • Communicate effectively with the Patient Care Coordinator, Health Coach, and Nurse Practitioner to ensure seamless patient care coordination • Foster a collaborative and supportive team environment

🎯 Requirements

• Strong Clinical Foundation – Prior nursing education or hands-on experience as a high-level Medical Assistant in a clinical setting • Functional & Integrative Health Literacy – Comfortable supporting care related to functional medicine, integrative health, and women’s hormone care (BHRT experience strongly preferred) • Researcher Mindset – Skilled at reviewing patient histories, labs, prior visits, and communications to prepare a complete clinical picture for providers • Predictive & Proactive Thinking – Able to anticipate missing labs, documentation gaps, or care needs before scheduled appointments

🏖️ Benefits

• 13th Month Bonus (Wild right?! 🤯) • Permanent work-from-home / remote set-up • Health insurance • Dental insurance • Mental health insurance • Great starting salary • Growth opportunity • Performance-based raises • Prizes and bonuses • 4 weeks PTO • 10 sick days • 10 vacation days • A culture that thrives on collaboration and team support • Excellence in everything we do