Sales Operations Manager

Job not on LinkedIn

🔥 12 minutes ago

🇮🇳 India – Remote

💵 ₹1.2M - ₹2M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Weekday (YC W21)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

👥 HR Tech

☁️ SaaS

Consulting • HR Tech • SaaS

Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.

📋 Description

• Lead and coach a small Sales Operations pod responsible for Salesforce administration, reporting, automation, and operational support • Manage and develop BDR operations, including workflow standards, prioritisation, discovery processes, and objection-handling playbooks • Own the operational backbone of the PLG and Sales-Assist GTM motion • Manage workflows for hot leads, inbound lead routing, Product Qualified Accounts, and sales-assist opportunities • Build and maintain reporting infrastructure to monitor Pro-to-Enterprise conversion and identify coverage or process gaps • Own day-to-day Salesforce operations, including data hygiene, ownership management, workflows, reports, dashboards, and process flows • Develop attribution logic and maintain a reliable Salesforce account and opportunity data foundation • Execute large-scale data operations including bulk ownership changes, routing, deduplication, and data remediation • Maintain reliable data synchronisation across Salesforce, HubSpot, Gong, billing platforms, and Snowflake • Build lightweight automation using Salesforce Flows, scripts, CLI tools, scheduled jobs, and API-level integrations • Maintain weekly sales reporting, pipeline reviews, performance tracking, and forecasting inputs • Translate sales data into actionable insights and recommendations for Sales Leadership • Identify operational bottlenecks and implement scalable solutions to improve sales productivity and consistency • Develop and maintain SOPs, documentation, workflow standards, and operational playbooks • Build and deliver enablement for new sales workflows, systems, processes, and tools • Partner closely with BDR and AE teams to improve sales execution, pipeline quality, and conversion • Monitor operational performance and proactively identify data, process, and system issues • Continuously improve sales processes through automation, standardisation, and data-driven decision-making

🎯 Requirements

• 4–7 years of experience in Sales Operations, preferably within a B2B SaaS organisation • Strong hands-on expertise with Salesforce, including reports, dashboards, data models, account ownership, workflows, and process automation • Strong understanding of Salesforce data structures, CRM hygiene, attribution, routing, and large-scale data management • Direct experience partnering with BDR/SDR and Account Executive teams and understanding sales cycles, quotas, pipeline, and conversion processes • Experience working with PLG and Sales-Assist GTM models is highly desirable • Proven experience in a player-coach role, managing teams, offshore resources, or contractors while remaining hands-on • Strong ability to build lightweight automation using Salesforce Flows, scripts, CLI tools, scheduled jobs, or APIs • Experience integrating or working across Salesforce and other business systems such as HubSpot, Gong, billing platforms, and data warehouses • Strong understanding of sales reporting, forecasting, pipeline management, and performance analytics • Excellent problem-solving skills with a strong root-cause-oriented approach • Ability to work with large datasets and maintain high standards of data accuracy and integrity • Strong process-building mindset with the ability to turn manual activities into scalable, repeatable workflows • Excellent communication and stakeholder-management skills with the ability to present insights to sales leadership and senior executives • Strong organisational skills and ability to manage multiple operational priorities in a fast-paced SaaS environment • Salesforce Administrator certification is a plus