Product Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Weekday

Weekday

501 - 1000 employees

Founded 2002

👗 Fashion

🛒 Retail

🛍️ eCommerce

Fashion • Retail • eCommerce

Weekday is your everyday paradox wrapped in denim—unapologetic, unpredictable, and always evolving. Discover our full range of men’s and women’s fashion, from statement Weekday jeans and perfectly imperfect suiting to comfort-first underwear and bold pop culture-inspired graphic prints. Build your wardrobe with Astro jeans and chunky scuba pieces, ideal for creating relaxed yet modern outfits. Explore essential mini and maxi skirts, oversized shirts, short sleeve tops, and lightweight jackets—all available in muted tones and bold seasonal hues. Whether you're styling half-tucked tees or layered looks, Weekday offers statement pieces and versatile basics to fit your mood, your moment, and your everyday, embracing the many true expressions of youth.

📋 Description

• Support customers who reach out over live chat, calls & emails • Chat with e-commerce business owners globally to help them setup products • Record and segregate technical issues and product requests from customers • Understand roadblocks in product activation by watching videos of customers using the product

🎯 Requirements

• 1+ years of experience • Basic knowledge of SQL • Basic knowledge of JavaScript • Basic knowledge of Postman API testing • Basic knowledge of web debugging/analytics • Experience at an early stage SaaS startup would be a plus • Genuine interest in conversations with people from different backgrounds

Apply Now

Similar Jobs

🕒 Yesterday

Customer Service Representative assisting with customer orders and ensuring satisfaction in building products industry. Handling quotes, orders, and maintaining customer relationships for a large manufacturer.

🕒 4 days ago

Real

51 - 200

🏠 Real Estate

🛍️ eCommerce

💳 Fintech

Support agent experience through inquiries and collaboration at Real estate brokerage. Resolving issues and providing resources to enhance the daily experience for agents.

🕒 July 2

Masco Corporation

10,000+ employees

🛒 Retail

Customer Service Representative for Masco Home Products handling customer inquiries regarding spa deliveries via calls and emails. Requires strong communication skills and home office setup.

🕒 July 2

Masco Corporation

10,000+ employees

🛒 Retail

Customer Service Representative conducting outbound calls and emails regarding spa delivery processes. Working remotely from India with a focus on customer experience and communication excellence.

🕒 June 29

Medical Informatics Engineering

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Product Specialist II providing application support to Enterprise Health/MIE customers across all product lines. Responsible for customer service contact and training clients on business applications.