Customer Success Manager – Europe

🔥 0 minutes ago

🇪🇺 Europe – Remote

💵 €80k - €140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Weflow | getweflow.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Weflow is a Revenue AI platform that automates Salesforce data capture, conversation intelligence, pipeline inspection, and forecasting to improve sales productivity, pipeline visibility, and forecast accuracy. It uses AI agents to transcribe and summarize meetings, auto-update CRM fields (e. g. , MEDDIC), surface deal risks and insights, and generate forecasts and coaching feedback for revenue teams. Weflow is offered as a SaaS product for revenue operations, sales, customer success, and executive teams at high-growth and enterprise companies.

📋 Description

• Work closely with late-stage prospects and existing customers to help them create fast and impactful value with Weflow • Own retention and expansion across a portfolio of important accounts • Drive adoption, renewals, and revenue growth through strong onboarding and deep product adoption • Ensure seamless onboarding, adoption, retention, and revenue expansion across the customer journey • Build Weflow's Customer Success function from scratch • Develop the Customer Success playbook and own commercial results • Build a strong network across the global RevOps and Sales community • Collaborate closely with Weflow founders and cross-functional Sales, Product, and Marketing teams

🎯 Requirements

• 2-5+ years in Revenue Operations, Salesforce Administration, Customer Success or Solutions Engineering • Strong technical acumen with experience in CRM systems, especially Salesforce • Experience with data integrations and working with RevOps teams • Proven track record of onboarding and implementations metrics, with urgency around onboarding and implementations • Curiosity and ability to implement AI to optimize processes within the department • Data-driven decision-making mindset, translating insights into actionable strategies • Strong cross-functional collaboration skills with Sales, Product, and Marketing • Exceptional executive communication and stakeholder management skills • Experience in Revenue Operations and/or as a Salesforce admin is a plus • Experience leading implementation teams for highly complex products is a plus • Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus

🏖️ Benefits

• Performance-based incentives • Equity • Flexible PTO • Competitive compensation • Opportunity to work closely with experienced RevOps & GTM leaders • High-impact position in a customer- and velocity-driven culture • Internal and external exposure to best-in-class businesses at the forefront of modern AI-driven revenue platforms