Retail Key Account Manager

Job not on LinkedIn

🕒 April 15

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Western Digital

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1970

👥 B2C

🤝 B2B

🔧 Hardware

💰 $900M Post-IPO Equity on 2023-01

B2C • B2B • Hardware

Western Digital is a leading manufacturer of data storage solutions, including solid state drives (SSDs), hard drives (HDDs), USB flash drives, and memory cards. The company provides a broad range of products for various uses, such as gaming, video surveillance, and data backup. They also offer solutions for data centers, network-attached storage (NAS), and digital photography. Western Digital is renowned for their innovation in developing storage technologies that meet the needs of both consumers and businesses.

📋 Description

• Develop and execute comprehensive account strategies for assigned key retail accounts to maximize revenue growth and market penetration • Build and maintain strong, long-term relationships with senior-level retail partners through regular communication, strategic planning, and exceptional service delivery • Analyze market trends, competitor activity, and customer needs to identify opportunities for account expansion and new business development • Negotiate contracts, pricing agreements, and promotional programs that balance profitability with customer satisfaction • Collaborate with internal teams including sales, marketing, operations, and logistics to ensure seamless account management and order fulfillment • Monitor account performance metrics, sales data, and KPIs to track progress against targets and identify areas for improvement • Prepare and present regular account reviews, forecasts, and performance reports to senior management • Conduct market research specific to the Mexican retail landscape to inform strategic recommendations and account planning • Lead account onboarding initiatives and coordinate training for retail partner teams on products, services, and systems • Resolve account issues and escalations in a professional and timely manner to maintain customer satisfaction

🎯 Requirements

• Minimum 3 years of experience in retail account management, key account management, or similar sales leadership role • Proven track record of managing large-scale retail accounts and driving measurable revenue growth • Strong negotiation and communication skills with the ability to influence at all organizational levels • Demonstrated expertise in sales strategy development and execution • Proficiency with CRM software and sales analytics tools • Advanced analytical skills with the ability to interpret data and develop actionable insights • Bilingual proficiency in Spanish and English (required for Mexico-based role) • In-depth knowledge of the Mexican retail market and consumer behavior • Excellent organizational and time management skills with the ability to manage multiple accounts simultaneously • Strong relationship-building capabilities and customer-focused mindset • Ability to work independently while collaborating effectively with cross-functional teams • Proficiency in Microsoft Office Suite and data analysis tools • Experience with retail operations, supply chain, or distribution channels (preferred)

🏖️ Benefits

• Equal opportunities to all applicants and employees • No discrimination based on race, color, ancestry, religion, sex, gender, age, national origin • Prohibit harassment of individuals • Opportunities to applicants with disabilities