People Operations Partner

🕒 May 12

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Logo of Whatnot

Whatnot

201 - 500 employees

Founded 2021

🏪 Marketplace

🛍️ eCommerce

💰 $260M Series D on 2022-07

Marketplace • eCommerce

Whatnot is a dynamic online marketplace platform that facilitates live shopping experiences. Users can buy, sell, and discover products they love, engaging in a community-driven environment through live shows. Whatnot ensures a secure shopping experience by vetting sellers and offering protection for unsatisfactory purchases. The company values privacy, providing consent management tools for their users to control cookie usage and personal data processing.

📋 Description

• Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency. • Maintain accurate records and documentation, support internal and external audits, and strengthen processes to ensure ongoing compliance with policies and regulations. • Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution, ensuring accuracy, strong controls, and a high-quality employee experience. • Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making. • Drive complex, cross-functional work from problem definition through execution, ensuring alignment, clear milestones, and measurable outcomes. • Act as a Workday expert, ensuring data accuracy, identifying issues proactively, and maintaining clean, audit-ready systems. • Identify gaps across workflows and design scalable, efficient solutions that improve accuracy, compliance, and user experience. • Respond to Tier 1 and Tier 2 questions, identify trends, and enhance self-service resources to improve efficiency and employee experience. • Share knowledge, document processes, and flex across onboarding, core operations, and systems, reporting, and compliance work as needed, contributing to a strong, scalable People Operations function.

🎯 Requirements

• 3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment. • Are a Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues. • Have experience with compliance, audits, payroll, and/or time & attendance systems. • Think in systems and enjoy improving processes. • Are comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments. • Are organized, proactive, and detail-oriented, with the ability to manage multiple priorities. • Communicate clearly and thoughtfully across teams. • Take ownership and follow through. • Are familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly. • Care deeply about creating a great experience for every Whatnaut.

🏖️ Benefits

• Offers Equity

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