Customer Success Manager, AI

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 ₱37k - ₱60k / month

⏰ Full Time

🟢 Junior

🏆 Customer Success

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Wing Assistant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $2.1M Seed Round on 2022-03

Consulting • Marketing • Logistics

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• Manage the end-to-end sales pipeline from pre-demo through implementation • Build customer relationships, identify needs, qualify interests, and drive sales • Follow up with leads via calls, texts, email, LinkedIn, and automated sequences • Conduct in-depth sales demos and explain services, software, value propositions, and product features • Prospect new leads and send outbound communications, including InMails • Understand customer segments and needs to convert prospects into paying customers • Maintain contacts, leads, opportunities, and sales activity records in the CRM • Collaborate with sales executives to meet company goals and targets • Re-engage customers who did not complete onboarding and help them get started • Answer technical and integration questions and customize product demonstrations • Develop solutions for integration issues using tools such as Zapier • Provide technology support and help customers set up their product experiences • Respond to inbound customer calls, chats, and texts • Perform additional duties as needed to ensure customer satisfaction

🎯 Requirements

• 1 to 3 years of professional work experience in sales, business development, account management/executive, customer success, or solutions • Experience managing and maintaining a pipeline and converting leads to paid customers • Experience conducting prospect follow-ups using calls, email cadences, and texting • Experience conducting virtual product demos, answering questions, upselling, and customizing pricing • Experience negotiating with customers and handling objections • Experience representing company products and services and conducting consumer research • Strong communication, interpersonal, teamwork, and customer service skills • Strong analytical mindset and attention to detail • Strong verbal and written communication in English • Ability to meet deadlines in a fast-paced and changing environment • Experience with CRMs such as HubSpot, Pipedrive, or equivalent; prospecting software; Google Meet/Zoom; Discord or Slack; G-Suite; Google Docs • Bachelor’s degree in Business Administration, Marketing, Sales, Psychology/Cognitive Studies, Communication, English, Technology/Computer Science, or similar • Willingness to work US hours/graveyard shift • Knowledge of or willingness to learn complex automation software, prompt engineering, and APIs • Interest in AI and generative technologies

🏖️ Benefits

• Uncapped sales commission & incentives • Work on a 100% remote team that's spread across the globe • Opportunity to rapidly escalate to a more senior level, or to management • Access to physical office space in Metro Manila during opening hours • Rapid learning in the space of AI • Competitive compensation • Flexible PTO • HMO is available