CRM Administrator

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Wingman Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

🎯 Recruiter

🏠 Real Estate

B2B • Recruitment • Real Estate

Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.

📋 Description

• Manage service booking enquiries across multiple platforms • Schedule and process service bookings in the CRM system • Maintain and update customer profiles and records accurately • Respond to customer enquiries in a professional and timely manner • Conduct post-service follow-ups to measure customer satisfaction and experience • Perform general administrative duties to support the service department • Provide reception coverage when required • Assist with ad hoc administrative tasks and projects as directed

🎯 Requirements

• Strong administrative skills with exceptional attention to detail • Professional and customer-focused approach • High level of integrity and professionalism • Excellent written and verbal communication skills • Strong organizational and time-management abilities • Ability to prioritize tasks and meet deadlines in a fast-paced environment • Proficiency with Microsoft Office 365 and CRM systems • Strong problem-solving and multitasking skills • Current Driver's Licence • Certificate or qualification in Administration or a related field • Previous experience working within an automotive dealership environment (desirable) • Experience managing customer bookings and CRM systems (desirable)

🏖️ Benefits

• 20 Paid Time Off • Referral Bonus – 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract). • Annual Trip – connect with the broader Wingman community in person. • Dedicated Support Contact (CSM) – someone to help you succeed and stay connected. • Access to a Network – collaborate with fellow contractors and onshore specialists. • Opportunities to Upskill – optional sessions, peer learning, and developmental pathways. • More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads. • High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments. • Flexibility First – deliver your work in your way, with full autonomy on how you achieve outcomes. • Advisory Support – HR, Tax, and setup guidance available to make contracting seamless. • 100% Work-From-Home Contracts – all engagements designed for remote delivery.