ABA Practice Operations, Medical Billing Virtual Assistant

🔥 0 minutes ago

🌐 Philippines, El Salvador, +4 more countries – Remote

infoinfo

💵 $6.2k - $7.3k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage daily emails, incoming calls, text messages, scheduling, and administrative follow-ups • Coordinate client intake, onboarding paperwork, referrals, and related communications • Maintain organized client records, documents, and administrative trackers • Assist with appointment reminders, missed calls, and general inquiries using Google Voice • Communicate with families, insurance representatives, and other stakeholders • Submit ABA therapy claims daily using Office Ally • Track unpaid claims, rejected claims, denials, appeals, and accounts receivable • Assist with payment posting, reconciliation, copays, secondary insurance, and weekly billing reports • Verify insurance eligibility and benefits, and manage authorization requests and renewals • Handle Tricare West insurance workflows and communicate with insurance companies • Use Availity for insurance verification, authorizations, and payer-related submissions • Organize, maintain, and troubleshoot healthcare and administrative systems • Support Motivity for scheduling, client records, clinical documentation, data collection, and practice management • Troubleshoot Availity, Office Ally, and other software issues • Organize Microsoft 365, Outlook, calendars, shared folders, and administrative documents • Support DocuSign, PandaDoc, and electronic intake workflows • Coordinate with software vendors and technical support teams • Develop and maintain trackers, SOPs, checklists, and organized workflows • Post job openings, review applications, and assist with initial candidate screening • Schedule interviews and follow up with applicants • Track hiring documents, background checks, credentialing requirements, and employee onboarding • Maintain recruitment and employee records • Assist with advertising leads, inquiries, and basic marketing administration

🎯 Requirements

• Experience in ABA therapy administration and/or medical billing, with a solid understanding of ABA workflows • Knowledge of ABA billing processes, including CPT codes, claims submission, authorizations, denials, and insurance follow-ups • Tricare West billing and authorization experience • Experience with medical billing systems, insurance portals, and eligibility verification • Strong healthcare administrative experience, including scheduling, client communication, documentation, and follow-ups • Strong written and verbal English communication skills • Comfortable using email, phone, text, WhatsApp, and video calls • Tech-savvy, resourceful, and able to learn new software and troubleshoot issues independently • Excellent organizational skills, attention to detail, reliability, and accountability • Ability to multitask, prioritize responsibilities, and work independently with minimal supervision • Direct experience supporting an ABA therapy practice in both administrative and billing functions preferred • Experience with Office Ally, Motivity, and Availity preferred • Familiarity with Blue Shield, Health Net, and Cigna/Evernorth insurance workflows preferred • Experience with Microsoft 365, Outlook, Google Voice, DocuSign, or PandaDoc preferred • Experience coordinating client intake, referrals, and onboarding preferred • Background in recruitment coordination, staff onboarding, or healthcare practice operations preferred • Experience developing SOPs, maintaining trackers, and improving administrative workflows preferred • Bilingual in English and Spanish is a plus, but not required • Must speak and write English clearly and professionally • Must have relevant work experience • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection, minimum 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances

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