AI Automation Specialist

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Identify opportunities to automate business processes. • Build and manage AI assistants using ChatGPT, Claude, Gemini, Copilot, and similar tools. • Create automated workflows using Zapier, Make, Power Automate, and other platforms. • Integrate AI tools with CRM systems and business software. • Develop AI-powered SOPs, knowledge bases, and documentation. • Analyze workflows and recommend efficiency improvements. • Automate repetitive administrative tasks. • Improve scheduling, staffing, and workforce utilization. • Create dashboards and reports to track performance and KPIs. • Streamline recruiting and onboarding processes through automation. • Implement AI-assisted candidate screening and workforce analytics. • Support employee retention and scheduling initiatives. • Automate CRM workflows, lead tracking, and follow-ups. • Develop reports, forecasts, and performance dashboards. • Provide insights and recommendations based on business data. • Support leadership with strategic projects and technology initiatives. • Prepare reports, presentations, and process improvement recommendations. • Coordinate implementation of AI and automation projects across departments.

🎯 Requirements

• 2+ years of experience with AI, automation, or workflow optimization. • Experience in healthcare, home care, home health, or senior care is highly preferred. • Proven experience designing and deploying AI agents, custom GPTs, chatbots, and workflow automation solutions using platforms such as ChatGPT, Claude, Gemini, Microsoft Copilot, Zapier, Make, or Power Automate. • Demonstrated ability to build and optimize end-to-end automated business processes that improve operational efficiency and reduce manual workload. • Experience with automation tools like Zapier, Make, or Power Automate. • Strong analytical, problem-solving, and project management skill • Excellent communication and organizational skills. • Basic requirements • Must be proficient in speaking and writing English very clearly • Must have relevant work experience • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] • Must be available for video meetings with your camera on (when needed) • Technical requirements • Device: Reliable laptop or desktop computer. • Internet: High-speed connection (minimum 25 Mbps). • Audio: Noise-canceling headset. • Video: Webcam for virtual meetings. • Workspace: Quiet, professional environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • Top 1% VA Performance Training: Access to proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.