Healthcare Administrative Virtual Assistant – ABA Therapy

🔥 12 minutes ago

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 16%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Track Medicaid authorizations, expiration dates, and pending approvals • Help ensure clients have active authorizations before scheduled therapy sessions • Maintain organized authorization records and communicate outstanding requirements • Enter therapist-provided progress notes into Omni Practice • Organize client records, upload documents, and track missing paperwork • Follow up with therapists and practice leadership on pending documentation, authorizations, and incomplete tasks • Maintain accurate records and meet administrative deadlines • Assist with therapist onboarding and collect required documents • Track training requirements, certificates, and annual compliance updates • Monitor missing or expiring documents and coordinate follow-ups • Assist with claims processing, billing follow-ups, and payment-related concerns • Coordinate with case managers to resolve outstanding billing issues • Organize therapist session information for payroll preparation • Maintain billing and payroll-related records • Respond to routine emails and coordinate with therapists and case managers • Assist with administrative matters involving Wayne County and other service areas • Provide updates on pending tasks, deadlines, and follow-ups • Address administrative backlogs and maintain organized workflows • Handle inbound and outbound phone calls as needed • Provide additional ABA-related administrative support after the initial backlog is addressed

🎯 Requirements

• Previous healthcare administrative experience is highly preferred but not mandatory • Experience with Medicaid authorizations, claims, billing, or insurance follow-ups is an advantage • Familiarity with EHR/EMR systems is preferred; Omni Practice experience is a plus but not required • ABA therapy or behavioral health administrative experience is an advantage • Previous virtual assistant experience is preferred but not mandatory • No medical degree, clinical license, or professional healthcare certification is required • Relevant administrative, documentation, or coordination experience • Proficient in speaking and writing English clearly and professionally • Strong attention to detail and ability to monitor deadlines, authorizations, and records accurately • Highly organized, proactive, and capable of managing tasks independently • Resourceful and comfortable coordinating with therapists and case managers across multiple counties • Strong communication skills and ability to provide regular updates and follow through • Understanding of HIPAA and patient confidentiality requirements • Willingness to learn new systems and processes using client-provided training and operations manual • Must submit an NBI Clearance and/or Local Police Clearance background check before onboarding • Available for video meetings with camera on when needed • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional workspace

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives, bonuses, or increased hours based on performance • Client-approved allowances and optional contractor perks

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