Medical Virtual Assistant – Patient Scheduling, Billing Support

🔥 59 minutes ago

🇵🇭 Philippines – Remote

💵 $5.2k - $6.2k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Monitor patient balances and outstanding accounts weekly or monthly • Track accounts receivable and follow up on unresolved billing concerns • Coordinate with external billing companies and flag outstanding issues • Answer incoming patient calls and assist with appointment inquiries • Schedule appointments and manage callbacks using Jane EHR • Communicate professionally and empathetically with patients • Handle approximately 5–10 inbound and 15–20 outbound calls per week, potentially more outbound calls initially • Follow up with existing patients regarding appointments and ongoing care • Encourage patients to schedule their next visit • Maintain organized patient follow-up lists and records • Contact interested patients from Facebook ads using a provided script and schedule neuropathy program consultations • Prepare and send monthly newsletters through Mailchimp using provided content • Organize patient records, maintain trackers, and assist with other administrative tasks as needed

🎯 Requirements

• Previous experience as a Medical Virtual Assistant, Medical Receptionist, Healthcare Administrative Assistant, or Patient Coordinator • Experience with patient scheduling, inbound/outbound calls, or patient follow-ups • Basic understanding of medical billing terminology, patient balances, and accounts receivable • Strong English communication skills, particularly when speaking with patients over the phone • Comfortable using EHR/EMR systems or similar healthcare software • Organized, detail-oriented, and able to manage multiple tasks and follow-ups • Proactive, dependable, and comfortable working independently • Willing and able to work the required 20-hour weekly schedule without overlapping commitments to other clients • HIPAA-trained and knowledgeable about patient confidentiality • Must speak and write English clearly and professionally • Must have relevant work experience • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory) • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection (minimum 25 Mbps) • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off (paid time off optional and only if offered by the client) • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional Performance-Based Incentives, bonuses, incentives, or increased hours based on performance