Medical Virtual Assistant

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Process prior authorization requests accurately and efficiently • Follow up on submitted prior authorization requests and monitor authorization status • Coordinate authorization-related information to support timely patient care • Provide billing and collections support • Follow up with patients on outstanding balances and collect payments • Maintain accurate and organized billing follow-up information • Schedule and reschedule patient appointments • Answer inbound calls and respond professionally to patient inquiries • Support patients by phone and email • Perform insurance verification and eligibility checks • Organize, manage, and send patient records • Make outbound appointment reminder calls • Conduct patient reactivation and follow-up outreach • Manage email and calendar responsibilities for the client • Provide general administrative support • Take on additional administrative responsibilities as the practice's needs evolve

🎯 Requirements

• At least 1 year of experience as a Medical Virtual Assistant • At least 1 year of hands-on experience with prior authorizations and insurance verification • Experience with billing and collections • Healthcare administrative experience; allergy/asthma practice experience is a plus • Experience with Meditab or a similar EHR system • Strong spoken and written English communication skills • Professional, organized, and detail-oriented • Reliable, proactive, and adaptable • Able to work independently with minimal supervision • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based bonuses, incentives, or increased hours based on performance