Medical Virtual Assistant – Prior Authorization, Billing Support

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage prior authorization requests from submission through follow-up and resolution • Track pending authorizations and follow up on approvals and denials • Assist with medical billing and claims-related tasks • Review denied claims and investigate missing authorizations, incorrect patient information, and other discrepancies • Resolve outstanding claim holds and correct issues before submission or resubmission • Maintain accurate and up-to-date documentation in Athena EHR • Manage incoming and outgoing faxes through Athena • Monitor and process orders and assigned healthcare administrative tasks • Provide overflow phone support and assist with patient inquiries • Help with scheduling requests and route patients to the appropriate team member • Receive non-controlled medication refill requests and coordinate them with the clinical team • Collaborate with onsite medical assistants and other team members • Use Spruce for patient phone communication and coordination • Complete work accurately and on time, including authorizations, daily tasks, Athena orders and faxes, Spruce calls, claims, and claim holds

🎯 Requirements

• Hands-on experience with Athena EHR / athenahealth • Experience working in primary care • Experience handling prior authorizations • Experience with medical billing, claims processing, denied claims, or claims resolution • Healthcare administrative or Medical Virtual Assistant experience • Strong spoken and written English communication skills • Clear and patient phone communication • Strong attention to detail and follow-through • Ability to organize multiple tasks and work effectively with a healthcare team • Experience with Spruce Health (nice to have) • Experience in home health, mobile primary care, palliative care, geriatric care, or other home-based healthcare settings (nice to have) • Experience supporting elderly or geriatric patients (nice to have) • Experience managing Athena faxes, orders, and claim holds (nice to have) • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection with minimum 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Bonuses, incentives, or increased hours based on performance may be offered by some clients