Patient Care Coordinator – Rheumatology

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Conduct patient intake and gather relevant medical information • Update medications, allergies, medical history, and medical conditions within the NextGen EMR system • Document the reason for consultations and follow-up visits accurately • Enter diagnoses and physician comments as directed by providers • Assist with chart preparation and real-time documentation support during patient visits • Maintain accurate and up-to-date patient records within the EMR • Schedule patient appointments and manage provider calendars • Send appointment reminders and coordinate follow-up visits • Assist with patient inquiries regarding appointments and care coordination • Communicate professionally with patients, providers, pharmacies, laboratories, and external healthcare organizations • Request and obtain medical records from other clinics and healthcare facilities • Verify patient insurance eligibility and benefits • Process prior authorization requests and insurance-related documentation • Assist with claims processing and insurance follow-up activities • Maintain accurate insurance records and supporting documentation • Assist with medication orders, prescription workflows, and refill requests • Support referral coordination and laboratory order processing • Ensure orders, documentation, and follow-up actions are completed accurately • Manage patient correspondence through phone, email, and text communication • Cross-train in additional office functions to provide coverage and support when needed • Assist with workflow management and operational improvements • Support providers and staff by maintaining organized documentation and efficient processes

🎯 Requirements

• Previous experience as a Medical Assistant, Medical Receptionist, Medical Administrative Assistant, Medical Scribe, Patient Care Coordinator, Nurse, Pharmacist, Pharmacy Technician, or similar healthcare role • Strong understanding of healthcare workflows, patient communication, and medical terminology • Experience supporting providers in a clinical or medical office setting • Experience working with EHR/EMR systems required • Experience with NextGen EMR strongly preferred • Comfortable updating patient histories, medications, allergies, diagnoses, and provider notes • Strong documentation accuracy and attention to detail • Experience supporting clinical documentation and chart management workflows • Experience with insurance verification, eligibility checks, and prior authorizations • Familiarity with claims processing and healthcare administrative workflows • Experience using Availity or similar insurance platforms preferred • Excellent spoken and written English communication skills • Strong phone etiquette and patient-facing communication skills • Comfortable interacting directly with patients through phone and video communication • Professional, compassionate, and service-oriented demeanor • Experience with the following systems is preferred: NextGen Office, Availity, Clinect, Broadvoice, Other healthcare scheduling, insurance, and documentation platforms

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.