Solutions Support Engineer - Ireland

April 26

Wiz

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Secure everything you build and run in the cloud

201 - 500

Description

• As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience • Troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, creating solutions for customers while scaling our support offering using coding and scripting.

Requirements

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or the equivalent industry experience and certifications. • 5+ years of hands-on, technical experience in customer support, technical support, system administration, or a related customer-facing role • A minimum of 1+ year experience with Cloud technologies (Azure, AWS, GCP) • Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON • Proficiency with command-line tools and Linux operating system environments

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service