Talent Partner – Account Management

Job not on LinkedIn

🕒 August 14

💃 Latin America – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WorkBetterNow

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

WorkBetterNow is a leading provider of remote talent solutions, specifically catering to small and midsize businesses. The company specializes in connecting clients with pre-screened, highly skilled professionals from Latin America, delivering efficient hiring processes and support without long-term commitments. With a focus on roles such as executive assistants, project managers, and customer service representatives, WorkBetterNow aims to enhance productivity and ease administrative burdens for its clients.

📋 Description

• Own and develop relationships with a portfolio of clients as a trusted strategic advisor • Run regular client check-ins to uncover value and identify risks early • Proactively address issues and coach clients on effectively managing remote talent • Identify expansion opportunities and guide clients through adding suitable talent • Move opportunities through the consultation, interview, and hiring pipeline • Generate referrals through the WorkBetterNow Referral Partner Program • Monitor client health, identify churn risks, and support retention • Resolve concerns and partner on performance management • Lead structured replacement processes when needed • Conduct 15–20 meaningful client conversations per week • Log every interaction in HubSpot and maintain clear expansion pipelines • Identify account trends, recurring risks, and opportunities for process improvement and risk mitigation

🎯 Requirements

• Live in LATAM or The Caribbean • 2+ years of experience in account management, customer success, or B2B sales • Strong relationship-building and communication skills—you know how to read a room (or a Zoom call) • Experience managing multiple client accounts simultaneously • Sharp eye for spotting growth opportunities others might miss • Strong problem-solving and conflict resolution skills • Proven ability to handle confidential information with professionalism and discretion • Strong organizational abilities and work independently • Fluent in English (written and spoken)—able to communicate effectively with US-based teams • Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) • CRM proficiency required—hands-on experience managing client relationships and pipelines • Comfort working in a fully remote environment • Processor: Intel 11th Gen (or AMD Ryzen 5000 series) for Windows | M2 for Macs • RAM: 16 GB minimum • Internet: Stable connection of 25-50 Mbps minimum • Preferred: HubSpot experience, familiarity with VoIP or softphone-based calling platforms, professional AI tools and workflows, remote/distributed team experience, and SaaS, professional services, or staffing/recruitment background

🏖️ Benefits

• 100% remote work—enjoy flexibility of working from home • 18 paid vacation days + U.S. federal holidays • Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year) • Supportive, people-first environment where your voice matters • Two in-person team gatherings per year, hosted in your local city • Training and development support to keep your skills current