IT Specialist

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Workstreet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🔒 Cybersecurity

📋 Compliance

🤝 B2B

Cybersecurity • Compliance • B2B

Workstreet is a managed security and compliance services provider that helps businesses automate and modernize their security programs. With expertise in compliance frameworks including SOC 2, ISO 27001, HIPAA, and GDPR, Workstreet supports companies in achieving their security and compliance outcomes efficiently. Their services include acting as a virtual Chief Information Security Officer (vCISO), full-scale penetration testing, and vendor risk management, aiming to streamline security processes while allowing businesses to focus on growth.

📋 Description

• Provision and configure IT access permissions, collaboration tools, and technical onboarding for new team members • Securely revoke access and assist with data transitions during offboarding • Coordinate with HR to ensure smooth and secure employee exits • Serve as the first point of contact for internal IT issues, including password resets, MFA troubleshooting, access requests, and general support • Maintain company account and license management systems, including Google Workspace, Microsoft 365, Slack, and IAM tools • Document, refine, and streamline IT workflows and escalation procedures with cross-functional teams • Deliver IT-related training, including security awareness and onboarding resources • Collaborate with People Operations, Delivery, and security stakeholders on access control and personnel transitions

🎯 Requirements

• 1–3+ years of dedicated experience in corporate IT support, software access management, or user-facing technical services • Direct experience managing, configuring, and securing Google Workspace, Microsoft 365, Slack, and IAM tools • Experience resolving high-volume support requests in Jira Service Desk, Linear, or similar enterprise ticketing systems while meeting strict SLAs • Experience engineering technical onboarding and offboarding workflows with data security controls • Ability to create technical SOPs, workflow charts, and IT escalation procedures • Ability to explain technical configurations, MFA parameters, and security practices to non-technical users • Ability to work autonomously in fast-growth environments while managing competing priorities • Experience collaborating with People Operations, Delivery, and security stakeholders • Active, industry-recognized technical credentials such as CompTIA Network+/Security+, Google IT Support, or Microsoft 365 certifications • Experience deploying and configuring programmatic account provisioning tools, SSO integrations, or SAML protocols • Experience with custom automation scripts, data analytics tools, or automated administrative workflows • Excellent written and verbal English communication skills • Reliable, high-speed internet connection and professional home office environment • Availability for a standard schedule of 8:00 AM–5:00 PM U.S. Eastern Time • Willingness and ability to travel locally for occasional onsite meetings, team gatherings, or business activities • Participation in live video interviews with camera on and identity verification during recruitment and onboarding • Successful completion of identity verification and background screening, where permitted by law

🏖️ Benefits

• Clear path with mentorship and training opportunities • Reimbursement for successful completion of approved training and certification courses relevant to the current role • Competitive base salary • Regular performance reviews linked to merit-based appraisals • Bonus opportunities • Significant room for career advancement • Flexibility to work from anywhere while collaborating with a global team