HR Systems and Support Administrator

🕒 May 19

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World Insurance Associates LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💸 Finance

⚕️ Healthcare Insurance

🚗 Transport

Finance • Healthcare Insurance • Transport

World Insurance Associates LLC is a comprehensive insurance agency offering both business and personal insurance products. They provide a wide range of services, including commercial insurance, personal insurance such as auto, home, and life insurance, as well as benefits and HR financial services like retirement and estate planning. The company serves various industries including construction, healthcare, hospitality, and transportation, ensuring tailored solutions for each sector. With a focus on personalized customer service, World Insurance Associates prioritizes protecting people and businesses with premium products and extensive industry knowledge. They also offer expert guidance, making it easier for clients to manage and protect their assets effectively.

📋 Description

• Configure and maintain system settings in Payscale • Manage performance and goal planning cycles • Partner with Benefits and HR teams to configure enrollment workflows • Perform structured audits before, during, and after major HR cycles • Support mass updates and imports • Monitor HRIS workflows for failures or delays • Regularly review employee and organizational data • Investigate data inconsistencies by tracing transactions across systems • Document audit findings, corrections made, and control processes • Act as the primary escalation contact for complex or unresolved HR system issues • Diagnose and resolve complex system issues • Configure, administer and support UKG Dimensions (WFM) • Review inbound and outbound files • Evaluate end-to-end HR processes within the system • Develop, update, and maintain clear documentation for HR system processes • Create and maintain standardized templates for data loads, audits, reporting, and process execution • Participate in testing, validation, and rollout of system updates or enhancements

🎯 Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business, or a related field; or equivalent combination of education and experience • 2 – 5 years of experience in HRIS, HR systems administration, or HR operations within a multi-system environment • Hands-on experience with HR technology platforms, with strong preference for: UKG Pro, UKG Workforce Management (Dimensions), UKG People Assist or similar HR service delivery platform, Applicant Tracking Systems, Compensation tools, Demonstrated experience supporting HR system integrations and data flows • Strong proficiency in Microsoft Excel • Proven ability to perform data audits, root cause analysis, and issue resolution • Experience troubleshooting complex system and workflow issues • Strong attention to detail, organizational skills, and ability to manage multiple priorities

🏖️ Benefits

• Equal Employment Opportunity • Reasonable accommodations for disabilities