Medical Receptionist – Administrative Assistant

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🕒 February 21

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WOW Remote Teams

1 - 10 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

B2B • eCommerce • Recruitment

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

📋 Description

• Handle inbound and outbound patient phone communications professionally and empathetically • Guide patients through intake processes and follow-up communications • Collect and organize required documentation and patient information • Update and maintain electronic health records accurately and efficiently • Coordinate and communicate with healthcare providers regarding patient matters • Perform backend administrative tasks to support clinic operations • Ensure patient inquiries are resolved promptly and thoroughly • Maintain confidentiality and professionalism in all interactions

🎯 Requirements

• Advanced English proficiency, both written and spoken • Clear communication skills for phone interactions • Experience in administrative or receptionist roles • Strong organizational and multitasking abilities • High level of empathy and professionalism • Proactive attitude and solution-oriented mindset • Previous experience in healthcare or medical administrative roles preferred • Familiarity with Electronic Health Record (EHR) systems • Experience managing patient communications and documentation • Ability to handle sensitive information with discretion • Strong attention to detail

🏖️ Benefits

• Full-time position • 100% remote work environment • Opportunity to grow within a healthcare-focused organization • Meaningful role supporting patient care and provider coordination

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