Support Analyst – B3, TJMG

Job not on LinkedIn

🕒 June 5

🇧🇷 Brazil – Remote

💵 R$2.5k / month

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

WYNTECH SRL

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2012

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

WYNTECH SRL is an Italian IT services and security consultancy that designs, implements and manages network, datacenter and cybersecurity solutions for business customers. The company offers advanced security services (endpoint and perimeter protection, security fabric integration, identity and governance), network and system engineering, datacenter and storage consolidation, configuration management and collaboration solutions, backed by long technical experience and ITIL-based processes. WYNTECH positions itself as a B2B technology partner providing product sales, project implementation, training and ongoing support.

📋 Description

• Work to ensure the achievement and maintenance of appropriate service levels • Perform remote and on-site support activities consistent with the professional profile • Maintain clear and effective oral and written communication with users, explaining solutions in an understandable manner • Provide updates on the status of requests whenever requested • Use guidance from the knowledge base to handle requests • Perform activities defined for the Service Desk function in the ITIL library • Perform tasks of the same nature and level of complexity compatible with the role

🎯 Requirements

• Minimum of 1 year proven experience in a technical support role, documented via CTPS (Brazilian work record) or signed employment contracts • At least one of the following requirements in the ICT area: • Technical secondary-level (vocational) course — completed or in progress • University degree — completed or in progress • HDI Support Center Analyst • ITIL Foundation (minimum 10 hours of instruction) • Hardware • Technical English • Information security practices • Incident, problem, request, and change management processes (ITIL) • Windows 10 or newer operating system • Ability to document solutions provided during support • Clear and effective communication (oral and written) • Willingness to learn new technologies • Ability to handle high-pressure situations and solve problems under stress • Adaptability • Patience • Proactivity

🏖️ Benefits

• Commuting allowance (Vale Transporte) – Assistance for daily travel between home and the workplace • Meal/Food Voucher (Vale Refeição/Alimentação) – Monthly credit to cover meals or purchases at accredited establishments • Medical and Dental Assistance – Health plans with broad coverage, ensuring quality care • Life Insurance – Financial protection for the employee and their family • Training and Development – Ongoing training for professional growth • Partnership with Sesc